How We Work
![FDO How We Work image](/fdo/pics/FDO_Hero_HowWeWork.png)
All non-emergency maintenance requests are submitted on FD&O's virtual ticketing platform iService. To access the site when working remotely, users must be connected to a university VPN. Please call (408) 924-1990 for all emergency requests.
FD&O Programs and Procedures
![Service priorities icon graphic](/fdo/pics/Icon_ServicePriorities.png)
![Business with PDC Icon](/fdo/pics/Icon_BusinessWithPDC.png)
![Fee for service icon](/fdo/pics/Icon_FeeForService.png)
![Sustainability Icon](/fdo/pics/Icon_Sustainability.png)